Emergency and Non-Emergency Response Features


Targeted Emergency Broadcasts
A targeted multichannel emergency broadcast system that enables the 911 Emergency Services to communicate directly to the property/facility management and/or the site security supervisors – by geographical area and/or by industry sector.

Internal Emergency Broadcast
Internal Emergency Broadcast System by three simultaneous channels: voice phone calls, text and emails, allowing the Property to communicate directly with its employees and occupants.

Property Access
An optional feature, used for enabling first responders access to the property.

Direct Message to a Property
A direct notification from the 911 Emergency Services, to a single targeted Property, using multiple communication channels.

Heads-Up Alerts
Non-urgent email alerts from authorities to the enrolled properties informing the Gatekeepers to potential future issues (such as crime patterns, protests, large events in the area, etc.), that may directly impact the property or the vicinity of the property.

Property Basic Details
Total square footage of property, number of floors above grade and below grade, property-industry sector.

Access On-The-Fly
Properties can pre-authorize access to their property information to the 911 Emergency Services during an emergency, or can choose to grant access on a case-by-case basis during an emergency, called access-on-the-fly.

Situational Awareness
All relevant data such as Hazardous materials, critical building data, floor plans, mechanical shut off locations, video feeds intuitively organized helps provide real-time situational awareness.

Eyes-On-Scene
During an emergency, remote access to live video images from the property in question can be granted by the 911 emergency dispatchers to incident commanders and first responders, at the property, to aid in the response.

Coordinated Arrival Location
Coordinated site arrival location (Primary & Alternate) for Police, Paramedics & Fire.

At The Property Critical Data
AED Location; Guard Desk phone number, elevator and panic stations phone numbers, property emergency contacts and tenant details.

Emergency Mechanical Controls
Shut off locations for: air intake, natural gas, water, electricity and telecommunications.

Hazardous Material List
Chemical, Biological, Environmental, Nuclear, Explosives, Electrical, Guns & Weapons

Resources (PDF Files)
  • Emergency Contacts,
  • Fire Plans, Assembly Areas,
  • Floor Plans, Environmental Hazards,
  • Lock Down Plan, Active Shooter Plan,
  • Tactical Plans,
  • Aerial overview maps
  • Restricted company only files (access restricted to property/facility management access only).

Risk Management Dashboard
Corporate executives have a list of all of their properties, the status of individual Property emergency preparedness and a list of all operational cameras.

Virtual Command Centre
Properties will have a virtual command centre, where they can remotely access all of their data and features for use in emergency and non-emergency situations.